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About Milly & Mae
Hi, we’re Milly & Mae, and welcome to our little boutique. For us, this shop has always been more than a place to sell bags. It has been a place where we spent our days together, followed our love for timeless craftsmanship, and put a little piece of ourselves into every collection.
Over the years, we’ve carefully chosen bags for their quality, character, and timeless style. From classic leather to beautiful premium vegan leather, we always wanted every piece to be something you could carry, love, and make memories with for years to come.
Now, the time has come for us to retire and close this chapter together. Saying goodbye to something that has been such a big part of our lives isn’t easy. There are so many memories within these walls, and we’re incredibly grateful for everyone who has supported us along the way.
Knowing that our final bags will find new homes and continue their journey with you makes saying goodbye just a little bit easier.
With love,
Milly & Mae 🤎
Lifetime Craftsmanship Guarantee
When we create a bag, we create it to last. Every piece is made with care, quality materials, and close attention to the little details that make each bag special.
Our Lifetime Craftsmanship Guarantee is our promise to stand behind the craftsmanship of our bags. If your bag ever needs repair because of the way it was made, we’ll do our best to make it right.
Because to us, a beautiful bag shouldn’t be made for just one season. It should be carried, loved, and enjoyed for years to come.
— Milly & Mae 🤎
Customers Love Our Bags!
Questions?
We've got answers
How can I contact you?
We're always happy to help. Whether you have a question about a bag, your order, or the final collection, you can reach out anytime.
Available Hours:
- Monday to Friday: 9:00 AM to 5:00 PM
- Weekends: 10:00 AM to 5:00 PM
We do our best to reply within 48 hours.
Email: info@millyandmae.com
What is your return policy?
We want you to feel happy with the bag you choose. If something is not quite right, you may return it within 14 days from the day you receive it.
Please send us an email first, and we will guide you through the next steps.
Email: info@millyandmae.com
What payment methods do you accept?
You can pay safely and easily. We accept Visa, MasterCard, Apple Pay, and Google Pay.
How are your bags made?
Each bag is carefully made in our studio with time, patience, and attention to detail. We choose the materials thoughtfully and check each piece before it is sent to you.
How should I care for my leather bag?
For classic leather, keep your bag away from too much water, heat, and direct sunlight. Wipe it gently with a soft cloth and use a leather conditioner from time to time to keep it looking beautiful.
For premium vegan leather, clean it with a soft cloth and avoid harsh cleaners or too much heat. When you are not using it, store it in a cool, dry place so it keeps its shape and finish.
You can read the full care instructions in the Leather Care Guide and Vegan Leather Care Guide.
Do you offer free shipping?
Yes, we offer free shipping across Australia and New Zealand. Once your bag has been sent, you will receive a tracking number so you can follow it on its way to you.
Free Shipping
Enjoy free shipping on all orders.
Studio-Tailored
Each bag is crafted with care.
Premium Quality
Crafted with only the finest materials.