Privacy Policy
Section 1 – What Do We Do With Your Data?
When you purchase something from Milly & Mae Sydney, we collect the personal information you provide, such as your name, address, email address and payment-related information, to process and fulfil your order.
When you browse our website, we may automatically collect information such as your IP address, browser type and device information.
Email marketing (where applicable): With your permission, we may send you emails about our products, special offers and store updates.
Section 2 – Consent
How do you obtain my consent?
When you provide personal information to complete a transaction, place an order, arrange delivery or request customer support, we use that information for those purposes and other purposes permitted by applicable law.
For optional marketing activities, we will obtain your consent where required or provide an appropriate opportunity to opt out.
How can I withdraw my consent?
You may withdraw your marketing consent at any time by clicking the unsubscribe link in our emails or contacting us at info@millyandmae.com.
You may also contact us regarding your personal information and available privacy rights.
Section 3 – Disclosure
We may share your personal information with trusted service providers, including payment processors, shipping partners, fulfilment providers and customer support platforms, where necessary to operate our business.
We may also disclose information when required by law or to protect our legal rights.
Section 4 – Shopify
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
Your information may be processed and stored through Shopify and its authorised service providers, using appropriate security measures.
Payment
Payments are processed through secure payment providers that apply relevant payment security standards, including PCI-DSS where applicable.
For further information, please review Shopify's Privacy Policy and Terms of Service.
Section 5 – Third-Party Services
We use third-party providers to support payment processing, order fulfilment, shipping, analytics, marketing and customer service.
These providers may process personal information only as necessary for their services or as otherwise permitted by law.
Some providers, including international fulfilment partners in China, may operate outside Australia or the Netherlands. Your information may therefore be transferred to or processed in other countries.
Third-party websites linked from our store have their own privacy policies. We encourage you to review them.
Section 6 – Security
We take reasonable precautions to protect your personal information against unauthorised access, misuse, loss, disclosure or alteration.
Our website uses secure connections and trusted payment processing services.
Although we take appropriate security measures, no method of electronic transmission or storage is completely secure.
Section 7 – Cookies
Our website uses cookies and similar technologies to support essential website functions, remember preferences, analyse website traffic and improve your shopping experience.
With your consent where required, cookies may also be used for personalised advertising and marketing.
You can manage or disable cookies through your browser settings and any cookie preference tools available on our website.
For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies
Section 8 – Your Privacy Rights
Depending on applicable privacy laws, you may have the right to request access to, correction of or deletion of your personal information, or to object to certain processing activities.
To submit a privacy request, please contact info@millyandmae.com.
We will review and respond to requests in accordance with applicable legislation.
Section 9 – Changes to This Privacy Policy
We reserve the right to update this Privacy Policy when necessary.
Any changes will be published on this page. Where required by law, we will provide additional notice of significant changes.
Customer Service
Availability: 24 hours a day, 7 days a week (24/7)
Email: info@millyandmae.com
Phone: +61 420 127 234
Shop Name: Milly & Mae Sydney
Company Name: E&K Ecom
Company Number: 42135386
Address: De Genestetstraat 15, 3842 XA Harderwijk, Gelderland, Netherlands